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15 Apr 2024

New Feature Alert: LOOPING SLIDES & VIDEO CONTROLS!!

By |2024-04-15T13:15:06-07:00April 15th, 2024|Sidekick, Sidekick Hero Blog|3 Comments

In October 1911, Roald Amundsen set out on the first-ever expedition to the South Pole. It took him and his team almost 2 months to make the journey, and when they got there, you know what they saw?

Snow… They saw lots and lots of snow.

Well, our developers have also been hard at work over the last 2 months, and quite frankly, we think they have a little more to show for it than tiny bits of frozen water. That’s right, today is the day that we proudly announce TWO MAJOR UPDATES to Sidekick!

The first new Sidekick feature is one that youth workers have been asking for since we first unveiled Sidekick back in December (we can’t believe Sidekick only launched a few months ago!). That’s right, we’re talking about…

LOOPING SLIDES!!

Now, Sidekick users can choose any section in their Sidekick presentation to auto-advance and repeat automatically! Here’s a step-by-step walkthrough of LOOPING SLIDES in action!

But that’s not all!

In addition to LOOPING SLIDES, our ever-vigilant team of developers decided to bring you another highly requested feature:

ENHANCED VIDEO CONTROLS!!

Now, Sidekick users can set the starting position for any video (yes, this new feature works for your own videos that you upload and videos that are streamed from YouTube and Vimeo) and once a video has started, you can jump to any specific timecode!

First, let’s look at how to adjust the starting position for any video:

And then, let’s look at how to jump to any point in a video once it’s already playing:

We’re super excited about both of these updates, because they’re a direct response to feedback we’ve gotten from Sidekick users just like you!

And I can’t wait to tell you about what’s coming next… No, seriously, it’s pretty exciting… But you’ll just have to wait… Because I can’t tell you about it… Yeah… Even though I really want to…

We’ll be posting more about other new features in the coming days, but in the meantime, feel free to keep exploring Sidekick! And if you have any ideas for features that you think we should work on next, you should head over to our Feature Suggestion Page by clicking the button below:

Request a New Sidekick Feature!

That’s all for today, but if you’d like to see the other blog posts in the “How Do I…?” series, you can do so here: How Do I…?

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

5 Apr 2024

How do I Sign Into the NEW Sidekick?

By |2024-04-18T14:59:22-07:00April 5th, 2024|Sidekick, Sidekick Hero Blog, Sidekick: What's New, Youth Ministry Hacks, Youth Ministry Ideas|0 Comments

DYM Gold Members Rejoice! Sidekick is included in your membership!

1000’s of your youth ministry friends are using it every week. If you haven’t poked around yet and tried out Crowd Voting, the FREE section, the one-click integration to DYM products you already own, the “presenting from your phone or iPad”… there’s so much. And, we’re making it better every day.

Here’s how to log-in:

Let us know what you think and what you’d want for us to include in the ever-growing FREE category next. Even 100’s of your recent DYM purchases are instantly available in Sidekick to insert in just 1-click!.

Let us know if you have any questions,

Doug & Josh
[email protected]

4 Apr 2024

Coming Soon: Looping Slides!! (and more!)

By |2024-04-04T11:27:15-07:00April 4th, 2024|Sidekick, Sidekick Hero Blog|1 Comment

Without a doubt, this has been our MOST REQUESTED Sidekick feature, and I’m super-excited to say that it’s really close to being ready!

Yes. I’m talking about…

LOOPING SLIDES!!

It may still be another week or so before it’s ready for release, so I can’t show you a full walkthrough just yet, but I can show you some of the progress we’re making. Check it out:

That’s right! In the very near future, you’ll be able to add all of your announcement slides to a single section and then set the timer & walk away! And just like you’d expect, each slide will play for the specified length of time before automatically moving on to the next one. And when it gets to the end of the section, it’ll just automatically loop back to the beginning of the section.

But how about I just show you instead?

(click image to enlarge)

Again, it’s still a week or so away from being ready for prime time, but I just wanted to let you know that we’re listening and we are working tirelessly to make sure that Sidekick is the absolute best it can possibly be!

And the only way that happens is if you tell us what you need. Thankfully, we have a great way for our users to suggest new features and vote on features that have already been suggested! So feel free to head over to our Feature Suggestion Page by clicking the button below:

Request a New Sidekick Feature!

I’m so excited about Looping Slides that I almost forgot to mention another incredible feature that we’re working on…

Oh, wait. That’s right. Doug said that I am definitely not supposed to say anything about the upcoming video control feature that will let users set a starting point for videos as well as jump to specific timecodes while playing. Yeah, I’m definitely not supposed to say anything about that…

Oops… 😅

Until next time!

Blessings,

Josh Boldman

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

22 Mar 2024

Meet A Sidekick Hero: Zak Cummings

By |2024-03-23T06:39:16-07:00March 22nd, 2024|Sidekick Hero Blog|0 Comments

From Doug: I’ve only met Zak Cummings briefly… actually, I seem to remember playing him in pickleball a few years ago… but I know a lot of people who know him really well, and from what I can tell, Zak is the kind of youth worker that commits 128% (no, seriously, I heard something about him dressing up as a court jester and a cowboy for most of high school camp??). He’s the youth pastor of a growing youth ministry at The Chapel in McHenry, Illinois. But more importantly, Zak has a heart for seeing his students grow closer to Jesus. He recently got a chance to use Sidekick Live Voting during his teaching time, and I couldn’t wait for him to share his experience with you. So please give a standing ovation to our next Sidekick HeroZak Cummings!!

Hey everyone!

Over the past three years, I have been looking for ways to make my student night programming easier and more efficient, and I believe that I have found the perfect tool… The New Sidekick! I have been Sidekick Legacy in my ministry for the last two years, and it has always been a helpful tool. From doing giveaways using “Pick Me” to utilizing the “Boxes” for new student prizes, Sidekick Legacy has been so helpful.

But then, an even better resource came along: The New Sidekick.

Zak1

(click image to enlarge)

Here are 3 reasons why Sidekick will help you CRUSH your student nights:

1. Say goodbye to switching back and forth between programs.

If you’ve used Sidekick Legacy, you know what it’s like to flip-flop between ProPresenter, Boxes, Pick Me, and back to ProPresenter. And you know what that’s like, then you know how inconvenient that can be. Thankfully those days are over! You can now run almost all of your programming through Sidekick without having to go back and forth between programs and presentations. The first time I used the New Sidekick, I had Pick Me, Live Voting (Which is AMAZING), and all of my message slides in the same presentation! I did not have to switch between software or change presentations once! I simply clicked the next button, and everything flowed smoothly.

2. Student engagement will increase using the Live Voting tool.

As most of you know, it can be challenging at times to keep middle and high schoolers engaged during announcements, games, and the message. The new Live Voting tool will help you engage with students in a way that is speaking their language: technology. I recently started using Live Voting  during my messages, and it has allowed students to engage and participate like never before! All your students need is a phone to scan the QR code, and they’ll see real-time voting results. Plus, it’s incredibly easy to set up your presentation using the premade slides that the Sidekick team has made available in the FREE section.

No seriously, check it out:

3. It is incredibly user-friendly!

Recently, I had a student who was supposed to run the presentation for my student night but was unable to do so at the last minute. So, I gave one of my young adult leaders a quick run-through on how to use everything, and he was a Sidekick pro in no time! This leader ran the presentation flawlessly. If you didn’t know better, you’d believe he’d been using Sidekick for years! I am excited to continue to teach students and leaders how to use Sidekick, because they’ll look awesome, they’ll be encouraged, and most importantly, they’ll feel competent in their role.

(click image to enlarge)

(click image to enlarge)

(click image to enlarge)

Don’t just take my word for how amazing the new version of Sidekick is. Go ahead and see for yourself!

Quick Note From Doug:

I actually found a picture of when me and Josh beat Zak and Drew in pickleball back in 2022. Don’t think that this means Zak isn’t good at pickleball… It just means that Josh and I are better at pickleball!

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

20 Mar 2024

New Feature Alert: SLIDE LABELS!!

By |2024-03-20T13:37:22-07:00March 20th, 2024|Sidekick, Sidekick Hero Blog|2 Comments

Have you ever noticed how sometimes it’s the littlest things that bring you joy?

That’s why Skittles aren’t 32lbs each. And it’s why we don’t put Toyota Corollas on engagement rings.

But you want to know what little thing you can do to bring you joy right now? Yup! You can now add and edit…

SLIDE LABELS!!

That’s right! You can now change the label on any slide in your Sidekick presentation!

And the best part is that it’s SUPER easy! Check out this step-by-step guide to adding and editing slide labels in Sidekick:

And you wanna know the best part? Of course, you do!

The absolute best part about the SLIDE LABELS in Sidekick is that it’s available right now for all users!

We’ll be posting more about other new features in the coming days, but in the meantime, feel free to keep exploring Sidekick! And if you have any ideas for features that you think we should work on next, you should head over to our Feature Suggestion Page by clicking the button below:

Request a New Sidekick Feature!

That’s all for today, but if you’d like to see the other blog posts in the “How Do I…?” series, you can do so here: How Do I…?

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

1 Mar 2024

Meet A Sidekick Hero: Nick Clason

By |2024-03-01T08:51:02-08:00March 1st, 2024|Sidekick Hero Blog|3 Comments

From Doug:

Nick Clason is a national treasure. Not only is he one of our more prolific DYM authors (no seriously, go check out all the stuff he has created for the DYM Store), but he’s the kind of guy that never settles for things just being “good enough.” He’s constantly pushing the envelope and challenging youth workers everywhere to be more creative and to meet students where they’re at (which Nick will tell you is online).

Recently, I asked Nick what he thought about the new Sidekick, and he said that he’d rather show me than tell me. So without further delay, I present Nick Clason’s take on the new Sidekick:

And seriously, if you haven’t checked out Nick’s YouTube channel, you definitely should: https://www.youtube.com/@clasonnick

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

29 Feb 2024

New Feature Alert: FREE CONTENT!!

By |2024-02-29T08:19:15-08:00February 29th, 2024|Sidekick, Sidekick Hero Blog|4 Comments

Let’s just say that February has been a BUSY month for the Sidekick team!

In the last month, we’ve released:

  • PICK ME! – Users can now create a random (or not-so-random) picker that (so far) can handle up to 200 names!
  • BULK ADDING for PICK ME and WHEELS! – Users no longer have to add each PICK ME or WHEEL item one at a time. Now, users can copy and paste a list from virtually anywhere (Apple Notes, Google Sheets, Excel, etc…), which makes the whole process that much faster!
  • DYM INTEGRATION – This is a biggie. DYM INTEGRATION allows users to import the resources that they purchased on DYM directly into Sidekick without ever having to download anything!

But that’s not all! We just couldn’t close out the month without adding one more little bit of DYM magic to Sidekick. That’s right, we’re talking about…

FREE STUFF!!!

That’s right! If you’ve used Sidekick in the last few days, you may have noticed that there’s a new toolbar at the top of the screen when you’re in “Overview” mode:

Now, sure. There are two buttons that should be pretty familiar by now. On the left, you’ve got the “🎹 Song” Button that allows users to import songs directly from CCLI using their SongSelect account. And then there’s the “🦙 DYM” Button that we talked about earlier that lets users add resources that they’ve purchased from the DYM Store.

But that about that magical middle button??

Yup! The “🎁 Free” Button does EXACTLY what you think it should. All you have to do is click on it, and it will bring up a window that looks something like this:

As of the time that I’m writing this post, there are currently 10 INCREDIBLE resources that are completely FREE for all Sidekick users (although you may need to upgrade your membership to accommodate the number of students you have participating in Live Voting.)

These FREE resources include classics like:

  • The Impossible Shot
  • Useless Facts Countdowns 1 & 2
  • Extreme Four Corners
  • Popcorn Story
  • Sword Drill

And interactive templates to help you get started like:

  • PICK ME! Templates
  • Emotional Llama Wheels

Plus, we’ve even got completely built-out, fully interactive games for you to play with your group like:

  • Wilderness Survival Guide
  • Swiftest Swifties

Actually, check out what one user has already said about our new Wilderness Survival Guide game:

I’m so grateful for everything you guys are doing to make youth ministry AWESOME. We just used the Wilderness Survival Guide game last night for our high schoolers because it was easy to just add to Sidekick. They lost their minds. It was a huge win. Thank you!

– Jeff

And you wanna know the best part? Of course, you do!

The absolute best part about the 🎁 FREE content on Sidekick is that we’re adding new stuff all the time! That’s right, be sure to click the “🎁 FREE” Button often to see what new resources are available from your friends at Sidekick!

We’ll be posting more about other new features in the coming days, but in the meantime, feel free to keep exploring Sidekick! And if you have any ideas for features that you think we should work on next, you should head over to our Feature Suggestion Page by clicking the button below:

Request a New Sidekick Feature!

That’s all for today, but if you’d like to see the other blog posts in the “How Do I…?” series, you can do so here: How Do I…?

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

21 Feb 2024

New Feature Alert: Adding DYM Resources Directly to Sidekick

By |2024-02-26T09:34:41-08:00February 21st, 2024|Sidekick, Sidekick Hero Blog|2 Comments

Friends, the day has finally arrived. Today is the day that worlds collide in the best of ways.

That’s right, as of today, you can now add the many of resources that you’ve purchased on DYM directly to Sidekick! No more downloading. No more thumb drives. No more hassle.

Now, if you’ve been around the DYM world for any length of time, you know exactly what this screen looks like:

But before today’s update, the process of getting your DYM resources loaded into Sidekick was a bit… tedious:

  • Step 1 – Purchase a resource from DYM
  • Step 2 – Download that resource
  • Step 3 – Spend 35 minutes sorting through your Downloads Folder looking for the resource you just downloaded
  • Step 4 – Ask everyone in your family if they’ve seen your USB thumb drive
  • Step 5 – Realize that you left your thumb drive in your office
  • Step 6 – Drive across town…

Well, you get the idea.

That’s why the Sidekick team is so excited to finally announce:

DYM Integration!!

That’s right! As of this morning, Sidekick just got a bajillion times more user-friendly for every single DYM customer who has ever purchased a resource on the DYM Store.

So… do you wanna see it? Of course, you do! Why else would you have read this far??

Here is is:

That’s right. The resources that you’ve purchased on the DYM Store are now available to add to any Sidekick presentation without the need for downloading! Here are a few of my favorite scenarios where this will really come in handy:

  • You can now buy a DYM resource on your phone, and it’ll instantly be available to load in your Sidekick presentation.
  • You don’t have to keep your DYM resource files downloaded anywhere (no more taking up space on your hard drive!!)
  • Students and volunteers who have access to your Sidekick workspace can quickly add any DYM game or countdown that you’ve already purchased.

At DYM, we’re always trying to keep youth workers from wasting their time, and we believe this latest Sidekick update has the potential to free up hours every single week for youth workers everywhere! (Can you tell that we’re excited about this one??)

Starting today, once any Sidekick user connects their DYM account, they will see a little icon that says +DYM at the bottom of the left-hand toolbar in Overview Mode:

From there, simply click on a resource that you want to add to your presentation, and you’ll be good to go!

No more downloading. No more USB thumb drives. No more frustration. No more wasting time.

Want to see it in action? Just watch the video below:

Not seeing the +DYM Button? That means you still need to connect your DYM account. Here’s a brief tutorial on how to make sure you’re DYM account is connected:

And that’s it!  Once your DYM account is connected, you should see a bunch of your previous purchases ready to go in Sidekick.

Just a quick note: We’re in the process of rolling out a feature on the DYM Store that will show which resources are Sidekick Enabled, but here are the products that you can expect to be ready so far:

  • The 200 most popular products from the past two years
  • The DYM Gold Member resources from the past few months
  • Every resource that gets added to the DYM store from this point forward.

Plus we’re adding new resources every single day!

It’s really that easy! Thanks to the most recent Sidekick update, you can now add your DYM resources directly to any Sidekick presentation!

We’ll be posting more about other new features in the coming days, but in the meantime, feel free to keep exploring Sidekick! And if you have any ideas for features that you think we should work on next, you should head over to our Feature Suggestion Page by clicking the button below:

Request a New Sidekick Feature!

That’s all for today, but if you’d like to see the other blog posts in the “How Do I…?” series, you can do so here: How Do I…?

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

19 Feb 2024

What’s the Deal with Gold vs. Gold+?

By |2024-02-20T11:42:36-08:00February 19th, 2024|Membership, Sidekick, Sidekick Hero Blog|1 Comment

One of the most common questions we get from new DYM members is:

Thankfully, there’s a really simple answer, but first, here’s what’s included in BOTH memberships:

💰 $20 Monthly Store Credit
🏷 35% DYM Store Discount
🎮 Monthly Free Game
🎥 Monthly Free Video
📚 Monthly Free Student Leadership Resource
❓ Monthly Free Mystery Item
📺 Leader Training Library Access

That’s right! Both Gold and Gold+ Members get all of that every single month!

Plus, Gold and Gold+ Members also get access to Sidekick, the new presentation tool that’s built for the youth room!

The only difference between Gold and Gold+ is that Gold+ has additional phone connections, allowing more students to participate in Live Voting. The table below shows how many connections are available for each plan:

Gold

$2473per month (billed annually)
  • 5 Concurrent Phone Connections
  • 1 Active Presentation at a Time

Gold+ 50

$2999per month (billed annually)
  • 50 Concurrent Phone Connections
  • 2 Active Presentations at a Time

Gold+ 100

$4499per month (billed annually)
  • 100 Concurrent Phone Connections
  • 4 Active Presentations at a Time

Gold+ 250

$5999per month (billed annually)
  • 250 Concurrent Phone Connections
  • 6 Active Presentations at a Time

And as always, if you have any questions, or if you need help determining which DYM Membership is right for you, please feel free to reach out to [email protected] any time!

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

14 Feb 2024

How To Never Log In EVER AGAIN!

By |2024-02-14T08:43:45-08:00February 14th, 2024|Sidekick, Sidekick Hero Blog|0 Comments

Gather ’round, friends! I’d like to tell you a story.

About 237 years ago (this may be a slight exaggeration, but there’s really no way to know for sure), the world was forever changed when Download Youth Ministry introduced a game-changing presentation software called Sidekick (around the DYM Offices, we lovingly refer to this as O.G. Sidekick).

With the introduction of O.G. Sidekick, youth workers everywhere could suddenly create Spinnng Wheels, Pick Me, and more. It was truly revolutionary, especially since there were very few other presentation software options for youth workers to use (and NONE of them had the same features). It was a game-changer in every sense of the word.

However, as revolutionary as it was, O.G. Sidekick came with an unwelcome but necessary evil:

Yes, the dreaded login screen popped up EVERY SINGLE TIME the software was launched.

And this meant that the user had to type in their username and password EVERY SINGLE TIME.

Recently, I sat down with a youth worker who had used O.G. Sidekick from the very first day it launched. I asked them if it was ok to share their story, and they agreed with the one caveat that we keep them anonymous, to protect the innocent (of course):

I’ve always loved having students run our tech booth. From sound, to lights, to presentations, I’ve always viewed the tech booth as a place where students can learn valuable skills that they’ll hopefully continue to use well into adulthood.

However… we had a sixth grader who didn’t quite grasp the difference between minimizing a window and closing a window…

It was his first night running the presentation when, right in the middle of our service, boom… he’d accidentally close the O.G. Sidekick window. And when he reopened it, he was met with the dreaded login screen. I didn’t even realize there was a problem until I heard his voice from the back of the room:

“Hey ______, what’s the password?”

The only problem was… I was the only one who knew the password… and it was the same password I used for everything… like literally everything.

So there I was, in front of a crowd of students, saying my password into the microphone…

It was not great.

A Youth Worker that Would Prefer to Stay Anonymous

So when we started developing the New Sidekick, we knew that we had to make sure this never happened again. Thus, the decision was made to utilize one-time codes instead of passwords.

The concept of a one-time code is fairly simple. If you have a Sidekick account, you just type in your email address, and it will email you a code that only works once. That way, users don’t have to tell anyone their password. However, we’ve been getting reports from a few users that every time they open the New Sidekick, they just keep seeing this screen:

Thankfully, we believe we have a fix.

It appears that the majority of users who have experienced this problem had bookmarked the actual one-time code request screen instead of their Sidekick dashboard. So, if you’re experiencing this problem, try these easy-to-follow steps:

  1. Open the Chrome browser on a computer where you have previously entered a Sidekick one-time code (within the last 60 days)
  2. In the Address Bar, type this URL: https://app.sidekick.tv/dashboard
  3. And boom. You should be all set.

If this works, then be sure to bookmark this link: https://app.sidekick.tv/dashboard, so you can always get right back to your Sidekick Dashboard without having to enter another one-time code.

If you are still prompted to enter a one-time code, try this:

  1. Type your email address in the text box and click “Sign In.”
  2. Check your email and click the login link.
  3. Once you’re logged in, close Chrome.
  4. Then try the above steps again. This time, everything should work perfectly.

You’ll need to do this for each device (for example: your presentation computer, your tablet, and your phone) that you use with your account, but once you do, this should keep you logged in for the next 60 days. And even better, every time you open Sidekick, that 60 days starts over.

So, long story short…

As long as you open Sidekick once every 60 days, you should NEVER HAVE TO LOG IN EVER AGAIN! 

Hooray!!

P.S. If you’re still having trouble, feel free to reach out to [email protected]. They’d be more than happy to help!

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

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