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3 Jan 2024

New Feature Alert: Uploading Your Own Videos to the Sidekick Servers

By |2024-01-03T15:01:53-08:00January 3rd, 2024|Sidekick Hero Blog|5 Comments

I know Christmas was only 2 weeks ago, but it feels like Christmas 2024 has arrived a little early!!

The Sidekick team is THRILLED to announce a MAJOR NEW UPDATE to the way you add all kinds of media (and specifically VIDEO!!) to slides in your Sidekick presentations.

First, we’ve introduced a much more user-friendly way to add Text, Media, and Voting to your slides:

(click image to enlarge)

Second, we’ve added the ability to add your most recently-uploaded images to new slides:

(click image to enlarge)

We’ll be posting more about these two features in the coming days, but for right now, I want to focus on the update that I’m most excited about:

YOU CAN NOW UPLOAD YOUR OWN VIDEO TO THE SIDEKICK SERVERS!!!

(click image to enlarge)

That’s right! In addition to being able to add videos from Youtube and Vimeo, you can now upload your own videos directly to the Sidekick servers! That means it’s easier than ever to add videos for countdowns, announcements, worship lyrics, worship backgrounds, bumpers, and message illustrations!

Check out the video below to see it in action, or keep scrolling to see step-by-step instructions.

Uploading Your Own Videos to the Sidekick Servers

As far as the amount of image and video storage available for each account, there are different levels based on your subscription. Here’s a handy table to help:

Sidekick Essential

  • Included with DYM Gold Membership or Coleader Premium Subscription
  • 50 GB Image File Storage
  • 5 Minutes Max Video Length (per video)
  • 250 Minutes Total Video Storage

Sidekick + Phones (50 Connections)

  • Included with DYM Gold+ Membership or Coleader Premium+ Subscription
  • 100 GB Image File Storage
  • 60 Minutes Max video Length (per video)
  • 1000 Minutes Total Video Storage

It’s really that easy! Thanks to the most recent Sidekick update, you can now upload your own videos directly to the Sidekick servers. That means that you no longer have to worry about video files not syncing between computers or losing that thumb drive that you (almost 🤦‍♂️) always carry around in your backpack (…don’t act like this only happens to me.).

We’ll be posting more about some other new features in the coming days, but in the meantime, feel free to keep exploring Sidekick! And if you have any ideas for features that you think we should work on next, you should head over to our Feature Suggestion Page by clicking the button below:

Request a New Sidekick Feature!

That’s all for today, but if you’d like to see the other blog posts in the “How Do I…?” series, you can do so here: How Do I…?

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

15 Dec 2023

New Feature Alert: Duplicating Slides!

By |2023-12-15T11:47:12-08:00December 15th, 2023|Sidekick Hero Blog|2 Comments

We’re super-excited to announce the release of one of our most requested features:

DUPLICATING SLIDES!

This will be really handy for those times that you import a song from CCLI SongSelect, but then you need to make multiple copies of the chorus slides! And what’s even better is that it’s a really simple process.

To see step-by-step instructions (along with a screenshot of each step) for duplicating a slide in Sidekick, just click the plus (+) button next to each step below:

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

8 Dec 2023

December 2023 – Improvements & Bug Fixes

By |2023-12-12T19:49:37-08:00December 8th, 2023|Sidekick Hero Blog, Sidekick: What's New|0 Comments

Sidekick has only been out for a few days, but as a result of your feedback and suggestions, we already have a few improvements and bug fixes that we want to announce! Users should start to see these over the next few hours, so you’ll definitely see them before church on Sunday.

The following features were improved:

  • Presentations that are live now have an indicator on the dashboard, allowing the user to jump directly to the live presentation.
  • Videos now autoplay unmuted by default.
  • Videos can be set to be muted or unmuted on load.
  • Added better descriptive language for Image-based Question Poll.
  • Landscape view on mobile shows current slide, controls, and next slide (See below) – NOTE: This is an incremental step to make mobile better, but it’s still work in progress.

(click image to enlarge)

The following bugs were fixed:

  • Muting/unmuting no longer restarts the video in Presenter
  • Video play button now works when editing
  • Mobile voting view now shows the actual slide (See below)

(click image to enlarge)

Plus, I have it on good authority (I just talked to one of our developers) that when you first load your presentation, you’ll notice that the slide thumbnails load A LOT (and I mean A LOT) 🔥 FASTER 🔥! Don’t get me wrong. It was already fast, but now it’s almost too fast… if that was actually possible.

Thank you, Thank you, Thank you!

These improvements and fixes are a direct result of users like you telling us about your Sidekick experience. I speak for our whole team when I say that our goal is to make Sidekick the best and most engaging presentation tool for youth workers around the world. And we absolutely can’t do that without you. So, seriously, thank you for putting Sidekick through the paces. And thank you even more for letting us know what you think.

You’re the best, and you deserve a day off.

And since I can’t technically give you a day off, I’ll do the next best thing and make sure you know how to contact us with questions, issues, and suggestions…

Contacting support

If you ever have any trouble using Sidekick, or if something just doesn’t seem to do the thing it seems like it should, just reach out to our support team at [email protected]. They’re all super-nice, and super-helpful!

Suggesting New Features

We’d love to hear about any feature that you think would be an awesome addition to Sidekick! Now, users can suggest new features (and vote on features that other users have already submitted) by visiting https://sidekick-tv.canny.io.

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

5 Dec 2023

What’s New in Sidekick? 🎉 December 2023

By |2023-12-12T19:56:24-08:00December 5th, 2023|Sidekick Hero Blog, Sidekick: What's New|2 Comments

 What’s New? 🎉 December 2023

  • Full-featured presenter launched!
  • Video backgrounds
  • Embed YouTube and Vimeo
  • Song Select CCLI integration
  • Polls w/Live Voting via Phone Connection
  • Remote Control – use your iPhone or iPad to control the presentation
  • CloudSync – build your presentation anywhere and it’s in the youth room computer

What’s Coming! January 2024

  • Wheel of Destiny
  • Pick Me
  • Boxes
  • Upload your own video
  • Chrome Window Control
  • Q&A from phones w/moderation
  • Bug fixes & optimization

What’s Planned after that?

  • Content library to store your files
  • 100s of pre-loaded FREE worship backgrounds
  • Sync your purchases of DYM games, media and more
  • Scan QR code for student check in
  • AI generated options for engagement tools

Would you like to suggest a feature?
Because we want to hear from you!

Click the link below to suggest new features or to vote on features that other users have already submitted:

Submit and Vote on Features Here!

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

If you’re using Sidekick and you run into any issues, or if you just have a question, please feel free to reach out to our support team at: [email protected]. Or you can check out other helpful articles and walkthroughs at the Sidekick Help Desk by visiting https://help.sidekick.tv.

Finally, if you choose to use the new Sidekick… let us know how you do it and what types of polls you do because we want to highlight you. Our goal is to highlight a youth worker every week with different ways they’ve used Sidekick to help their students engage. If you’re interested in being recognized as a Sidekick Hero, just click the big red button below:

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