Anytime you do something new or make a change you will face pushback.  The pushback will come from parents, teens, volunteers and even your own self-doubt. Instead of allowing it to consume you it’s important to learn how to pushback.

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That doesn’t mean putting on boxing gloves or getting defensive.  It means coming up with a plan.  The way to combat pushback is by:

APPROACHING IT SLOWLY

Moments of tension can escalate quickly. Before you lean in, take a step back and ask God for patience.  The last thing you want to do is say or do something you can’t take back. Think before you act and ask God to be a part of the situation.

LISTENING IMMEDIATELY

Another way to approach the situation slowly is by simply listening.  Most people pushback because they want to make sure they are heard.  Yes, some will want to change your decision, but if they know they’ve been heard they’ll tone down the emotion.

KILLING THEM WITH KINDNESS

There will be a lot of emotion that comes with their concern.  Another way of diffusing the emotion is by responding with kindness.  Thank them for sharing.  Affirm that they’ve been heard and let them know you are appreciative of their willingness to share.  Your kindness will communicate that you care about them.

DIFFUSING IT WITH OTHERS

Some people will get to you and the worst thing you can do is hold on to that encounter.  Find someone you trust to bounce the experience off of. They can pray with you and make sure you are able to move forward.

Sharing with another party also allows you to hear the whole situation.  The pushback you receive could be legitimate feedback.  Another person can help you discern what’s useful and what isn’t.

Pushback doesn’t have to be painful if you approach it with a plan.  In fact a lot of pushback isn’t about you as a person.  It’s the response of not having control over a situation, which most people hate. Make sure you are receptive to what’s going on, by responding with love.

What tips do you have for approaching pushback?